Call and contact centre occupations vs Counsellors Salary (2025)

How do Call and contact centre occupations and Counsellors salaries compare in the UK? Here is a detailed side-by-side breakdown.

Counsellors earns £1,827 more per year (7% higher)
vs

Counsellors

£28,402
per year

Detailed Comparison

MetricCall and contact centre occupationsCounsellorsDifference
Median Annual£26,575£28,402-£1,827
Mean Annual£27,061£28,062-£1,001
Monthly£2,215£2,367-£152
Weekly£511£546-£35
Hourly£12.78£13.65-£0.87

Salary Range Comparison

PercentileCall and contact centre occupationsCounsellors
10th (Entry)£14,360£12,873
25th£23,810£19,249
50th (Median)£26,575£28,402
75th£31,553£34,590
90th (Senior)£0£0
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Frequently Asked Questions

Who earns more, a Call and contact centre occupations or a Counsellors?
A Counsellors earns more. The median salary for a Call and contact centre occupations is £26,575, whilst a Counsellors earns £28,402 — a difference of £1,827 per year.
What is the salary difference between a Call and contact centre occupations and a Counsellors?
The difference is £1,827 per year. Counsellors is the higher-paid role.
Should I become a Call and contact centre occupations or a Counsellors?
From a salary perspective, Counsellors offers higher median pay. However, career choice depends on many factors including interests, qualifications, work-life balance and long-term prospects.

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