Call and contact centre occupations vs Customer service managers Salary (2025)
How do Call and contact centre occupations and Customer service managers salaries compare in the UK? Here is a detailed side-by-side breakdown.
Customer service managers earns £8,709 more per year (33% higher)
Detailed Comparison
| Metric | Call and contact centre occupations | Customer service managers | Difference |
|---|---|---|---|
| Median Annual | £26,575 | £35,284 | -£8,709 |
| Mean Annual | £27,061 | £36,276 | -£9,215 |
| Monthly | £2,215 | £2,940 | -£725 |
| Weekly | £511 | £679 | -£168 |
| Hourly | £12.78 | £16.96 | -£4.18 |
Salary Range Comparison
| Percentile | Call and contact centre occupations | Customer service managers |
|---|---|---|
| 10th (Entry) | £14,360 | £15,471 |
| 25th | £23,810 | £25,610 |
| 50th (Median) | £26,575 | £35,284 |
| 75th | £31,553 | £46,002 |
| 90th (Senior) | £0 | £55,728 |
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Frequently Asked Questions
Who earns more, a Call and contact centre occupations or a Customer service managers?
A Customer service managers earns more. The median salary for a Call and contact centre occupations is £26,575, whilst a Customer service managers earns £35,284 — a difference of £8,709 per year.
What is the salary difference between a Call and contact centre occupations and a Customer service managers?
The difference is £8,709 per year. Customer service managers is the higher-paid role.
Should I become a Call and contact centre occupations or a Customer service managers?
From a salary perspective, Customer service managers offers higher median pay. However, career choice depends on many factors including interests, qualifications, work-life balance and long-term prospects.
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