Call and contact centre occupations vs Customer service occupations Salary
How do Call and contact centre occupations and Customer service occupations salaries compare in the UK? Here is a detailed side-by-side breakdown using the latest ONS data.
Call and contact centre occupations earns £887 more per year (3% higher)
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Detailed Comparison
| Metric | Call and contact centre occupations | Customer service occupations | Difference |
|---|---|---|---|
| Median Annual | £26,575 | £25,688 | +£887 |
| Mean Annual | £27,061 | £25,161 | +£1,900 |
| Take-Home (Net) | £22,654 | £22,015 | +£639 |
| Monthly (Gross) | £2,215 | £2,141 | +£74 |
| Weekly (Gross) | £511 | £494 | +£17 |
| Hourly | £12.78 | £12.35 | +£0.43 |
Salary Range Comparison
| Percentile | Call and contact centre occupations | Customer service occupations |
|---|---|---|
| 10th (Entry) | £14,360 | £9,601 |
| 25th | £23,810 | £16,640 |
| 50th (Median) | £26,575 | £25,688 |
| 75th | £31,553 | £31,501 |
| 90th (Senior) | £0 | £39,078 |
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Frequently Asked Questions
Who earns more, a Call and contact centre occupations or a Customer service occupations?
A Call and contact centre occupations earns more. The median salary for a Call and contact centre occupations is £26,575, whilst a Customer service occupations earns £25,688 — a difference of £887 per year.
What is the salary difference between a Call and contact centre occupations and a Customer service occupations?
The difference is £887 per year. Call and contact centre occupations is the higher-paid role.
What is the take-home pay difference?
After tax and National Insurance, a Call and contact centre occupations takes home approximately £22,654 per year, whilst a Customer service occupations takes home £22,015. The net difference is £639.
Should I become a Call and contact centre occupations or a Customer service occupations?
From a salary perspective, Call and contact centre occupations offers higher median pay. However, career choice depends on many factors including interests, qualifications, work-life balance and long-term prospects.
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