Call and contact centre occupations vs Customer service occupations n.e.c. Salary (2025)
How do Call and contact centre occupations and Customer service occupations n.e.c. salaries compare in the UK? Here is a detailed side-by-side breakdown.
Call and contact centre occupations earns £1,570 more per year (6% higher)
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Detailed Comparison
| Metric | Call and contact centre occupations | Customer service occupations n.e.c. | Difference |
|---|---|---|---|
| Median Annual | £26,575 | £25,005 | +£1,570 |
| Mean Annual | £27,061 | £24,050 | +£3,011 |
| Monthly | £2,215 | £2,084 | +£131 |
| Weekly | £511 | £481 | +£30 |
| Hourly | £12.78 | £12.02 | +£0.76 |
Salary Range Comparison
| Percentile | Call and contact centre occupations | Customer service occupations n.e.c. |
|---|---|---|
| 10th (Entry) | £14,360 | £8,845 |
| 25th | £23,810 | £15,383 |
| 50th (Median) | £26,575 | £25,005 |
| 75th | £31,553 | £30,004 |
| 90th (Senior) | £0 | £37,570 |
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Frequently Asked Questions
Who earns more, a Call and contact centre occupations or a Customer service occupations n.e.c.?
A Call and contact centre occupations earns more. The median salary for a Call and contact centre occupations is £26,575, whilst a Customer service occupations n.e.c. earns £25,005 — a difference of £1,570 per year.
What is the salary difference between a Call and contact centre occupations and a Customer service occupations n.e.c.?
The difference is £1,570 per year. Call and contact centre occupations is the higher-paid role.
Should I become a Call and contact centre occupations or a Customer service occupations n.e.c.?
From a salary perspective, Call and contact centre occupations offers higher median pay. However, career choice depends on many factors including interests, qualifications, work-life balance and long-term prospects.
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