Call and contact centre occupations vs IT operations technicians Salary (2025)

How do Call and contact centre occupations and IT operations technicians salaries compare in the UK? Here is a detailed side-by-side breakdown.

IT operations technicians earns £9,549 more per year (36% higher)
vs

IT operations technicians

£36,124
per year

Detailed Comparison

MetricCall and contact centre occupationsIT operations techniciansDifference
Median Annual£26,575£36,124-£9,549
Mean Annual£27,061£38,958-£11,897
Monthly£2,215£3,010-£795
Weekly£511£695-£184
Hourly£12.78£17.37-£4.59

Salary Range Comparison

PercentileCall and contact centre occupationsIT operations technicians
10th (Entry)£14,360£23,711
25th£23,810£28,574
50th (Median)£26,575£36,124
75th£31,553£46,216
90th (Senior)£0£0
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Frequently Asked Questions

Who earns more, a Call and contact centre occupations or a IT operations technicians?
A IT operations technicians earns more. The median salary for a Call and contact centre occupations is £26,575, whilst a IT operations technicians earns £36,124 — a difference of £9,549 per year.
What is the salary difference between a Call and contact centre occupations and a IT operations technicians?
The difference is £9,549 per year. IT operations technicians is the higher-paid role.
Should I become a Call and contact centre occupations or a IT operations technicians?
From a salary perspective, IT operations technicians offers higher median pay. However, career choice depends on many factors including interests, qualifications, work-life balance and long-term prospects.

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