Call and contact centre occupations vs IT user support technicians Salary (2025)

How do Call and contact centre occupations and IT user support technicians salaries compare in the UK? Here is a detailed side-by-side breakdown.

IT user support technicians earns £8,667 more per year (33% higher)
vs

IT user support technicians

£35,242
per year

Detailed Comparison

MetricCall and contact centre occupationsIT user support techniciansDifference
Median Annual£26,575£35,242-£8,667
Mean Annual£27,061£38,258-£11,197
Monthly£2,215£2,937-£722
Weekly£511£678-£167
Hourly£12.78£16.94-£4.16

Salary Range Comparison

PercentileCall and contact centre occupationsIT user support technicians
10th (Entry)£14,360£24,702
25th£23,810£28,626
50th (Median)£26,575£35,242
75th£31,553£44,421
90th (Senior)£0£55,159
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Frequently Asked Questions

Who earns more, a Call and contact centre occupations or a IT user support technicians?
A IT user support technicians earns more. The median salary for a Call and contact centre occupations is £26,575, whilst a IT user support technicians earns £35,242 — a difference of £8,667 per year.
What is the salary difference between a Call and contact centre occupations and a IT user support technicians?
The difference is £8,667 per year. IT user support technicians is the higher-paid role.
Should I become a Call and contact centre occupations or a IT user support technicians?
From a salary perspective, IT user support technicians offers higher median pay. However, career choice depends on many factors including interests, qualifications, work-life balance and long-term prospects.

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