Call and contact centre occupations vs Sales and retail assistants Salary (2025)

How do Call and contact centre occupations and Sales and retail assistants salaries compare in the UK? Here is a detailed side-by-side breakdown.

Call and contact centre occupations earns £11,761 more per year (79% higher)
vs

Sales and retail assistants

£14,814
per year

Detailed Comparison

MetricCall and contact centre occupationsSales and retail assistantsDifference
Median Annual£26,575£14,814+£11,761
Mean Annual£27,061£16,604+£10,457
Monthly£2,215£1,235+£980
Weekly£511£285+£226
Hourly£12.78£7.12+£5.66

Salary Range Comparison

PercentileCall and contact centre occupationsSales and retail assistants
10th (Entry)£14,360£5,714
25th£23,810£10,076
50th (Median)£26,575£14,814
75th£31,553£22,646
90th (Senior)£0£28,480
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Frequently Asked Questions

Who earns more, a Call and contact centre occupations or a Sales and retail assistants?
A Call and contact centre occupations earns more. The median salary for a Call and contact centre occupations is £26,575, whilst a Sales and retail assistants earns £14,814 — a difference of £11,761 per year.
What is the salary difference between a Call and contact centre occupations and a Sales and retail assistants?
The difference is £11,761 per year. Call and contact centre occupations is the higher-paid role.
Should I become a Call and contact centre occupations or a Sales and retail assistants?
From a salary perspective, Call and contact centre occupations offers higher median pay. However, career choice depends on many factors including interests, qualifications, work-life balance and long-term prospects.

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