Call and contact centre occupations vs Secretarial and related occupations Salary (2025)

How do Call and contact centre occupations and Secretarial and related occupations salaries compare in the UK? Here is a detailed side-by-side breakdown.

Call and contact centre occupations earns £4,320 more per year (19% higher)
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Detailed Comparison

MetricCall and contact centre occupationsSecretarial and related occupationsDifference
Median Annual£26,575£22,255+£4,320
Mean Annual£27,061£23,001+£4,060
Monthly£2,215£1,855+£360
Weekly£511£428+£83
Hourly£12.78£10.70+£2.08

Salary Range Comparison

PercentileCall and contact centre occupationsSecretarial and related occupations
10th (Entry)£14,360£8,537
25th£23,810£13,181
50th (Median)£26,575£22,255
75th£31,553£29,435
90th (Senior)£0£38,394
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Frequently Asked Questions

Who earns more, a Call and contact centre occupations or a Secretarial and related occupations?
A Call and contact centre occupations earns more. The median salary for a Call and contact centre occupations is £26,575, whilst a Secretarial and related occupations earns £22,255 — a difference of £4,320 per year.
What is the salary difference between a Call and contact centre occupations and a Secretarial and related occupations?
The difference is £4,320 per year. Call and contact centre occupations is the higher-paid role.
Should I become a Call and contact centre occupations or a Secretarial and related occupations?
From a salary perspective, Call and contact centre occupations offers higher median pay. However, career choice depends on many factors including interests, qualifications, work-life balance and long-term prospects.

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