Customer service managers vs Fire service officers (watch manager and below) Salary (2025)

How do Customer service managers and Fire service officers (watch manager and below) salaries compare in the UK? Here is a detailed side-by-side breakdown.

Fire service officers (watch manager and below) earns £4,655 more per year (13% higher)

Customer service managers

£35,284
per year
vs

Detailed Comparison

MetricCustomer service managersFire service officers (watch manager and below)Difference
Median Annual£35,284£39,939-£4,655
Mean Annual£36,276£39,756-£3,480
Monthly£2,940£3,328-£388
Weekly£679£768-£89
Hourly£16.96£19.20-£2.24

Salary Range Comparison

PercentileCustomer service managersFire service officers (watch manager and below)
10th (Entry)£15,471£13,395
25th£25,610£32,059
50th (Median)£35,284£39,939
75th£46,002£48,267
90th (Senior)£55,728£0
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Frequently Asked Questions

Who earns more, a Customer service managers or a Fire service officers (watch manager and below)?
A Fire service officers (watch manager and below) earns more. The median salary for a Customer service managers is £35,284, whilst a Fire service officers (watch manager and below) earns £39,939 — a difference of £4,655 per year.
What is the salary difference between a Customer service managers and a Fire service officers (watch manager and below)?
The difference is £4,655 per year. Fire service officers (watch manager and below) is the higher-paid role.
Should I become a Customer service managers or a Fire service officers (watch manager and below)?
From a salary perspective, Fire service officers (watch manager and below) offers higher median pay. However, career choice depends on many factors including interests, qualifications, work-life balance and long-term prospects.

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