Customer service managers vs Functional Managers and Directors Salary (2025)
How do Customer service managers and Functional Managers and Directors salaries compare in the UK? Here is a detailed side-by-side breakdown.
Functional Managers and Directors earns £34,971 more per year (99% higher)
Detailed Comparison
| Metric | Customer service managers | Functional Managers and Directors | Difference |
|---|---|---|---|
| Median Annual | £35,284 | £70,255 | -£34,971 |
| Mean Annual | £36,276 | £82,674 | -£46,398 |
| Monthly | £2,940 | £5,855 | -£2,915 |
| Weekly | £679 | £1,351 | -£672 |
| Hourly | £16.96 | £33.78 | -£16.82 |
Salary Range Comparison
| Percentile | Customer service managers | Functional Managers and Directors |
|---|---|---|
| 10th (Entry) | £15,471 | £28,407 |
| 25th | £25,610 | £46,503 |
| 50th (Median) | £35,284 | £70,255 |
| 75th | £46,002 | £102,101 |
| 90th (Senior) | £55,728 | £144,377 |
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Frequently Asked Questions
Who earns more, a Customer service managers or a Functional Managers and Directors?
A Functional Managers and Directors earns more. The median salary for a Customer service managers is £35,284, whilst a Functional Managers and Directors earns £70,255 — a difference of £34,971 per year.
What is the salary difference between a Customer service managers and a Functional Managers and Directors?
The difference is £34,971 per year. Functional Managers and Directors is the higher-paid role.
Should I become a Customer service managers or a Functional Managers and Directors?
From a salary perspective, Functional Managers and Directors offers higher median pay. However, career choice depends on many factors including interests, qualifications, work-life balance and long-term prospects.
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