Customer service managers vs IT operations technicians Salary (2025)

How do Customer service managers and IT operations technicians salaries compare in the UK? Here is a detailed side-by-side breakdown.

IT operations technicians earns £840 more per year (2% higher)

Customer service managers

£35,284
per year
vs

IT operations technicians

£36,124
per year

Detailed Comparison

MetricCustomer service managersIT operations techniciansDifference
Median Annual£35,284£36,124-£840
Mean Annual£36,276£38,958-£2,682
Monthly£2,940£3,010-£70
Weekly£679£695-£16
Hourly£16.96£17.37-£0.41

Salary Range Comparison

PercentileCustomer service managersIT operations technicians
10th (Entry)£15,471£23,711
25th£25,610£28,574
50th (Median)£35,284£36,124
75th£46,002£46,216
90th (Senior)£55,728£0
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Frequently Asked Questions

Who earns more, a Customer service managers or a IT operations technicians?
A IT operations technicians earns more. The median salary for a Customer service managers is £35,284, whilst a IT operations technicians earns £36,124 — a difference of £840 per year.
What is the salary difference between a Customer service managers and a IT operations technicians?
The difference is £840 per year. IT operations technicians is the higher-paid role.
Should I become a Customer service managers or a IT operations technicians?
From a salary perspective, IT operations technicians offers higher median pay. However, career choice depends on many factors including interests, qualifications, work-life balance and long-term prospects.

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