Customer service managers vs IT operations technicians Salary (2025)
How do Customer service managers and IT operations technicians salaries compare in the UK? Here is a detailed side-by-side breakdown.
IT operations technicians earns £840 more per year (2% higher)
Detailed Comparison
| Metric | Customer service managers | IT operations technicians | Difference |
|---|---|---|---|
| Median Annual | £35,284 | £36,124 | -£840 |
| Mean Annual | £36,276 | £38,958 | -£2,682 |
| Monthly | £2,940 | £3,010 | -£70 |
| Weekly | £679 | £695 | -£16 |
| Hourly | £16.96 | £17.37 | -£0.41 |
Salary Range Comparison
| Percentile | Customer service managers | IT operations technicians |
|---|---|---|
| 10th (Entry) | £15,471 | £23,711 |
| 25th | £25,610 | £28,574 |
| 50th (Median) | £35,284 | £36,124 |
| 75th | £46,002 | £46,216 |
| 90th (Senior) | £55,728 | £0 |
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Frequently Asked Questions
Who earns more, a Customer service managers or a IT operations technicians?
A IT operations technicians earns more. The median salary for a Customer service managers is £35,284, whilst a IT operations technicians earns £36,124 — a difference of £840 per year.
What is the salary difference between a Customer service managers and a IT operations technicians?
The difference is £840 per year. IT operations technicians is the higher-paid role.
Should I become a Customer service managers or a IT operations technicians?
From a salary perspective, IT operations technicians offers higher median pay. However, career choice depends on many factors including interests, qualifications, work-life balance and long-term prospects.
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