Customer service managers vs IT user support technicians Salary (2025)

How do Customer service managers and IT user support technicians salaries compare in the UK? Here is a detailed side-by-side breakdown.

Customer service managers earns £42 more per year (0% higher)

Customer service managers

£35,284
per year
vs

IT user support technicians

£35,242
per year

Detailed Comparison

MetricCustomer service managersIT user support techniciansDifference
Median Annual£35,284£35,242+£42
Mean Annual£36,276£38,258-£1,982
Monthly£2,940£2,937+£3
Weekly£679£678+£1
Hourly£16.96£16.94+£0.02

Salary Range Comparison

PercentileCustomer service managersIT user support technicians
10th (Entry)£15,471£24,702
25th£25,610£28,626
50th (Median)£35,284£35,242
75th£46,002£44,421
90th (Senior)£55,728£55,159
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Frequently Asked Questions

Who earns more, a Customer service managers or a IT user support technicians?
A Customer service managers earns more. The median salary for a Customer service managers is £35,284, whilst a IT user support technicians earns £35,242 — a difference of £42 per year.
What is the salary difference between a Customer service managers and a IT user support technicians?
The difference is £42 per year. Customer service managers is the higher-paid role.
Should I become a Customer service managers or a IT user support technicians?
From a salary perspective, Customer service managers offers higher median pay. However, career choice depends on many factors including interests, qualifications, work-life balance and long-term prospects.

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