Customer service managers vs Receptionists Salary

How do Customer service managers and Receptionists salaries compare in the UK? Here is a detailed side-by-side breakdown using the latest ONS data.

Customer service managers earns £15,936 more per year (82% higher)

Customer service managers

£35,284
per year (gross)
Take-home: £28,924
vs

Receptionists

£19,348
per year (gross)
Take-home: £17,450

Detailed Comparison

MetricCustomer service managersReceptionistsDifference
Median Annual£35,284£19,348+£15,936
Mean Annual£36,276£19,635+£16,641
Take-Home (Net)£28,924£17,450+£11,474
Monthly (Gross)£2,940£1,612+£1,328
Weekly (Gross)£679£372+£307
Hourly£16.96£9.30+£7.66

Salary Range Comparison

PercentileCustomer service managersReceptionists
10th (Entry)£15,471£8,792
25th£25,610£13,123
50th (Median)£35,284£19,348
75th£46,002£25,704
90th (Senior)£55,728£30,411

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Frequently Asked Questions

Who earns more, a Customer service managers or a Receptionists?
A Customer service managers earns more. The median salary for a Customer service managers is £35,284, whilst a Receptionists earns £19,348 — a difference of £15,936 per year.
What is the salary difference between a Customer service managers and a Receptionists?
The difference is £15,936 per year. Customer service managers is the higher-paid role.
What is the take-home pay difference?
After tax and National Insurance, a Customer service managers takes home approximately £28,924 per year, whilst a Receptionists takes home £17,450. The net difference is £11,474.
Should I become a Customer service managers or a Receptionists?
From a salary perspective, Customer service managers offers higher median pay. However, career choice depends on many factors including interests, qualifications, work-life balance and long-term prospects.

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