Customer service occupations vs IT operations technicians Salary (2025)

How do Customer service occupations and IT operations technicians salaries compare in the UK? Here is a detailed side-by-side breakdown.

IT operations technicians earns £10,436 more per year (41% higher)

Customer service occupations

£25,688
per year
vs

IT operations technicians

£36,124
per year

Detailed Comparison

MetricCustomer service occupationsIT operations techniciansDifference
Median Annual£25,688£36,124-£10,436
Mean Annual£25,161£38,958-£13,797
Monthly£2,141£3,010-£869
Weekly£494£695-£201
Hourly£12.35£17.37-£5.02

Salary Range Comparison

PercentileCustomer service occupationsIT operations technicians
10th (Entry)£9,601£23,711
25th£16,640£28,574
50th (Median)£25,688£36,124
75th£31,501£46,216
90th (Senior)£39,078£0
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Frequently Asked Questions

Who earns more, a Customer service occupations or a IT operations technicians?
A IT operations technicians earns more. The median salary for a Customer service occupations is £25,688, whilst a IT operations technicians earns £36,124 — a difference of £10,436 per year.
What is the salary difference between a Customer service occupations and a IT operations technicians?
The difference is £10,436 per year. IT operations technicians is the higher-paid role.
Should I become a Customer service occupations or a IT operations technicians?
From a salary perspective, IT operations technicians offers higher median pay. However, career choice depends on many factors including interests, qualifications, work-life balance and long-term prospects.

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