Customer service occupations vs IT user support technicians Salary (2025)

How do Customer service occupations and IT user support technicians salaries compare in the UK? Here is a detailed side-by-side breakdown.

IT user support technicians earns £9,554 more per year (37% higher)

Customer service occupations

£25,688
per year
vs

IT user support technicians

£35,242
per year

Detailed Comparison

MetricCustomer service occupationsIT user support techniciansDifference
Median Annual£25,688£35,242-£9,554
Mean Annual£25,161£38,258-£13,097
Monthly£2,141£2,937-£796
Weekly£494£678-£184
Hourly£12.35£16.94-£4.59

Salary Range Comparison

PercentileCustomer service occupationsIT user support technicians
10th (Entry)£9,601£24,702
25th£16,640£28,626
50th (Median)£25,688£35,242
75th£31,501£44,421
90th (Senior)£39,078£55,159
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Frequently Asked Questions

Who earns more, a Customer service occupations or a IT user support technicians?
A IT user support technicians earns more. The median salary for a Customer service occupations is £25,688, whilst a IT user support technicians earns £35,242 — a difference of £9,554 per year.
What is the salary difference between a Customer service occupations and a IT user support technicians?
The difference is £9,554 per year. IT user support technicians is the higher-paid role.
Should I become a Customer service occupations or a IT user support technicians?
From a salary perspective, IT user support technicians offers higher median pay. However, career choice depends on many factors including interests, qualifications, work-life balance and long-term prospects.

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