Customer Service Supervisors vs Functional Managers and Directors Salary (2025)
How do Customer Service Supervisors and Functional Managers and Directors salaries compare in the UK? Here is a detailed side-by-side breakdown.
Functional Managers and Directors earns £36,317 more per year (107% higher)
Detailed Comparison
| Metric | Customer Service Supervisors | Functional Managers and Directors | Difference |
|---|---|---|---|
| Median Annual | £33,938 | £70,255 | -£36,317 |
| Mean Annual | £35,811 | £82,674 | -£46,863 |
| Monthly | £2,828 | £5,855 | -£3,027 |
| Weekly | £653 | £1,351 | -£698 |
| Hourly | £16.32 | £33.78 | -£17.46 |
Salary Range Comparison
| Percentile | Customer Service Supervisors | Functional Managers and Directors |
|---|---|---|
| 10th (Entry) | £22,067 | £28,407 |
| 25th | £28,678 | £46,503 |
| 50th (Median) | £33,938 | £70,255 |
| 75th | £40,090 | £102,101 |
| 90th (Senior) | £0 | £144,377 |
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Frequently Asked Questions
Who earns more, a Customer Service Supervisors or a Functional Managers and Directors?
A Functional Managers and Directors earns more. The median salary for a Customer Service Supervisors is £33,938, whilst a Functional Managers and Directors earns £70,255 — a difference of £36,317 per year.
What is the salary difference between a Customer Service Supervisors and a Functional Managers and Directors?
The difference is £36,317 per year. Functional Managers and Directors is the higher-paid role.
Should I become a Customer Service Supervisors or a Functional Managers and Directors?
From a salary perspective, Functional Managers and Directors offers higher median pay. However, career choice depends on many factors including interests, qualifications, work-life balance and long-term prospects.
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