Customer Service Supervisors vs Functional Managers and Directors Salary (2025)

How do Customer Service Supervisors and Functional Managers and Directors salaries compare in the UK? Here is a detailed side-by-side breakdown.

Functional Managers and Directors earns £36,317 more per year (107% higher)

Customer Service Supervisors

£33,938
per year
vs

Detailed Comparison

MetricCustomer Service SupervisorsFunctional Managers and DirectorsDifference
Median Annual£33,938£70,255-£36,317
Mean Annual£35,811£82,674-£46,863
Monthly£2,828£5,855-£3,027
Weekly£653£1,351-£698
Hourly£16.32£33.78-£17.46

Salary Range Comparison

PercentileCustomer Service SupervisorsFunctional Managers and Directors
10th (Entry)£22,067£28,407
25th£28,678£46,503
50th (Median)£33,938£70,255
75th£40,090£102,101
90th (Senior)£0£144,377
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Frequently Asked Questions

Who earns more, a Customer Service Supervisors or a Functional Managers and Directors?
A Functional Managers and Directors earns more. The median salary for a Customer Service Supervisors is £33,938, whilst a Functional Managers and Directors earns £70,255 — a difference of £36,317 per year.
What is the salary difference between a Customer Service Supervisors and a Functional Managers and Directors?
The difference is £36,317 per year. Functional Managers and Directors is the higher-paid role.
Should I become a Customer Service Supervisors or a Functional Managers and Directors?
From a salary perspective, Functional Managers and Directors offers higher median pay. However, career choice depends on many factors including interests, qualifications, work-life balance and long-term prospects.

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