IT user support technicians vs Process Operatives Salary (2025)

How do IT user support technicians and Process Operatives salaries compare in the UK? Here is a detailed side-by-side breakdown.

IT user support technicians earns £5,546 more per year (19% higher)

IT user support technicians

£35,242
per year
vs

Process Operatives

£29,696
per year

Detailed Comparison

MetricIT user support techniciansProcess OperativesDifference
Median Annual£35,242£29,696+£5,546
Mean Annual£38,258£30,964+£7,294
Monthly£2,937£2,475+£462
Weekly£678£571+£107
Hourly£16.94£14.28+£2.66

Salary Range Comparison

PercentileIT user support techniciansProcess Operatives
10th (Entry)£24,702£19,124
25th£28,626£25,156
50th (Median)£35,242£29,696
75th£44,421£36,583
90th (Senior)£55,159£44,343
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Frequently Asked Questions

Who earns more, a IT user support technicians or a Process Operatives?
A IT user support technicians earns more. The median salary for a IT user support technicians is £35,242, whilst a Process Operatives earns £29,696 — a difference of £5,546 per year.
What is the salary difference between a IT user support technicians and a Process Operatives?
The difference is £5,546 per year. IT user support technicians is the higher-paid role.
Should I become a IT user support technicians or a Process Operatives?
From a salary perspective, IT user support technicians offers higher median pay. However, career choice depends on many factors including interests, qualifications, work-life balance and long-term prospects.

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