Call and contact centre occupations vs Functional Managers and Directors Salary (2025)
How do Call and contact centre occupations and Functional Managers and Directors salaries compare in the UK? Here is a detailed side-by-side breakdown.
Functional Managers and Directors earns £43,680 more per year (164% higher)
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Detailed Comparison
| Metric | Call and contact centre occupations | Functional Managers and Directors | Difference |
|---|---|---|---|
| Median Annual | £26,575 | £70,255 | -£43,680 |
| Mean Annual | £27,061 | £82,674 | -£55,613 |
| Monthly | £2,215 | £5,855 | -£3,640 |
| Weekly | £511 | £1,351 | -£840 |
| Hourly | £12.78 | £33.78 | -£21.00 |
Salary Range Comparison
| Percentile | Call and contact centre occupations | Functional Managers and Directors |
|---|---|---|
| 10th (Entry) | £14,360 | £28,407 |
| 25th | £23,810 | £46,503 |
| 50th (Median) | £26,575 | £70,255 |
| 75th | £31,553 | £102,101 |
| 90th (Senior) | £0 | £144,377 |
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Frequently Asked Questions
Who earns more, a Call and contact centre occupations or a Functional Managers and Directors?
A Functional Managers and Directors earns more. The median salary for a Call and contact centre occupations is £26,575, whilst a Functional Managers and Directors earns £70,255 — a difference of £43,680 per year.
What is the salary difference between a Call and contact centre occupations and a Functional Managers and Directors?
The difference is £43,680 per year. Functional Managers and Directors is the higher-paid role.
Should I become a Call and contact centre occupations or a Functional Managers and Directors?
From a salary perspective, Functional Managers and Directors offers higher median pay. However, career choice depends on many factors including interests, qualifications, work-life balance and long-term prospects.
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