Call and contact centre occupations vs Process Operatives Salary (2025)

How do Call and contact centre occupations and Process Operatives salaries compare in the UK? Here is a detailed side-by-side breakdown.

Process Operatives earns £3,121 more per year (12% higher)
vs

Process Operatives

£29,696
per year

Detailed Comparison

MetricCall and contact centre occupationsProcess OperativesDifference
Median Annual£26,575£29,696-£3,121
Mean Annual£27,061£30,964-£3,903
Monthly£2,215£2,475-£260
Weekly£511£571-£60
Hourly£12.78£14.28-£1.50

Salary Range Comparison

PercentileCall and contact centre occupationsProcess Operatives
10th (Entry)£14,360£19,124
25th£23,810£25,156
50th (Median)£26,575£29,696
75th£31,553£36,583
90th (Senior)£0£44,343
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Frequently Asked Questions

Who earns more, a Call and contact centre occupations or a Process Operatives?
A Process Operatives earns more. The median salary for a Call and contact centre occupations is £26,575, whilst a Process Operatives earns £29,696 — a difference of £3,121 per year.
What is the salary difference between a Call and contact centre occupations and a Process Operatives?
The difference is £3,121 per year. Process Operatives is the higher-paid role.
Should I become a Call and contact centre occupations or a Process Operatives?
From a salary perspective, Process Operatives offers higher median pay. However, career choice depends on many factors including interests, qualifications, work-life balance and long-term prospects.

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